Baji Casino Privacy Policy — Your Data Is Safe With Us

1. Introduction & Purpose

Welcome to Baji Casino. This Privacy Policy explains what personal information we collect, why we collect it, how long we retain it, and how we keep it secure. At Baji Casino, we believe transparency is the best policy.

By using our website or mobile app, you are considered to have agreed to this Privacy Policy. Please read it carefully before using our services.

This Privacy Policy applies across all Baji Casino digital platforms — including the website, mobile app, live chat, and email communications.

2. What Information We Collect

Baji Casino collects two types of information — what you provide directly, and what is gathered automatically while you use our services.

Information You Provide

• Full name and date of birth — for identity verification purposes.
• Email address and mobile number — for communication purposes.
• Current address — as part of the KYC process.
• National ID or passport details — required by legal obligation.
• Payment account details — for financial transactions.
• Content of communications with our support team.

Automatically Collected Information

• IP address and device type.
• Browser information and operating system.
• Site usage patterns — which pages you visited and for how long.
• Login time and general location data.
• Gaming activity logs — betting history.

3. How We Use Collected Information

Baji Casino uses your information only for specific and legitimate purposes:

• Account Management: Account registration, login, and identity verification.
• Financial Transactions: Processing deposits and withdrawals.
• Service Improvement: Analysis and improvement of user experience.
• Security: Prevention of fraud and unauthorized access.
• Legal Obligations: Reporting to regulatory authorities.
• Contact: Sending promotional offers, support messages, and important notifications.
• Personalization: Content tailored to your preferences.
• Responsible Gaming: Identifying unusual gaming patterns.

You can unsubscribe from promotional emails or SMS at any time. However, you cannot opt out of important account-related communications.

4. Data Sharing & Disclosure Policy

Baji Casino does not sell your personal information to third parties. However, certain information may be shared in the limited circumstances outlined below:

Service Partners

Necessary information is shared with trusted service partners such as payment gateways, KYC verification providers, and software suppliers. They are contractually bound to maintain the same level of confidentiality.

Legal Obligations

Information may be disclosed under court orders, lawful requests from government authorities, or anti-money laundering regulations. In such cases, we are legally obligated to comply.

Business Transfers

If Baji Casino undergoes any structural business change — such as a merger or acquisition — user data may be transferred to the relevant party. However, the protections under this policy will continue to apply.

5. Security Measures

Baji Casino follows the highest industry standards to protect your data. Key components of our security framework:

• SSL Encryption: All data transmissions are secured with 128-bit SSL encryption.
• Firewall: A multi-layered firewall system blocks unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Regular Security Audits: Third-party penetration testing is conducted regularly.
• Restricted Access: Only designated staff members have access to personal information.
• Data Backup: Secure encrypted backups are maintained on a regular basis.

However, no data transmission over the internet can be guaranteed to be completely risk-free. That's why caution on your end is equally important — use a strong password and never share your login credentials.

6. Cookie Policy

Baji Casino uses cookies on its website. Cookies are small data files stored in your browser that help improve site functionality.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.

7. Your Data Rights

Baji Casino respects your rights over your own data. You may exercise the following rights:

• Right to Know: You may request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain situations, you may request that your data be deleted.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
• Data Portability: You may request a copy of your data in a portable format.
• Right to Object: You may object to your information being used for specific purposes.

To exercise any of these rights, email our support team. We will respond within 30 business days. Please note that certain data may not be deletable due to legal obligations.

8. Data Retention Period

Baji Casino does not retain personal information longer than necessary. Our data retention policy:

• Account Information: For the duration of active account use and up to 5 years after closure.
• Financial Transaction Records: Up to 7 years as required by law.
• KYC Documents: Up to 5 years after verification.
• Gaming Log: For the duration of active use and up to 2 years after closure.
• Support Contact: Up to 2 years after the point of contact.
• Marketing Data: Deleted immediately upon unsubscribing.

After the designated period, data is securely and permanently deleted or anonymized.

9. Protection of Minors

Baji Casino strictly does not provide services to anyone under 18. Our platform is for adults only.

• Age verification is carried out at the point of registration.
• Proof of age may be requested in cases where there is reasonable doubt.
• If we have inadvertently collected data from a minor, it will be deleted immediately.

10. Privacy Policy Updates

Baji Casino may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, you will be notified via email or an on-site notification.
• Continued use of our services after any changes have been made will be considered acceptance of the updated policy.

We therefore recommend reviewing this page periodically.

11. Contact & Complaints

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us:

We take every complaint and request seriously. Your privacy is our highest priority.

This Privacy Policy was originally prepared in Bengali. In the event of any linguistic ambiguity, the English version shall prevail.